Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Property owners are not required to accept Section 8 tenants unless local laws mandate it. We recommend reviewing applicable housing regulations in your area to ensure compliance. -
Are you licensed?
Yes, we are a fully licensed property management company, ensuring compliance with all state and industry standards and providing you with professional, trustworthy service. -
Can I reach you after hours?
Yes. We provide an emergency contact number for urgent issues that arise outside of normal business hours. General inquiries are handled during regular office hours. -
Can you put the money directly into my account?
Yes, we offer direct deposit for owner disbursements, ensuring your rental income is transferred quickly and securely. -
Do I get to see the lease or sign it?
Owners have the opportunity to review the lease agreement before it is signed. Our team handles the lease signing process on your behalf unless you prefer otherwise. -
Do you sell real estate too?
Yes, in addition to property management services, we also offer real estate sales assistance. Whether you are looking to buy, sell, or expand your portfolio, we can help. -
How and when do I get my checks?
Owner disbursements are processed on a regular schedule—typically via direct deposit or mailed check—after rent payments have been collected and expenses have been accounted for. -
How is rent collection handled?
We offer multiple payment options, including secure online rent payments, to make the process convenient for tenants and efficient for owners. Late payments are managed promptly according to the terms of the lease. -
How long of a lease do you sign?
Lease terms vary depending on market conditions and owner preferences. Most leases are for 12 months, but shorter or longer terms can be arranged based on your goals and property type.How much security deposit do you charge the tenant?
Security deposits are determined based on local legal requirements and market standards. The amount typically depends on the rental rate and tenant qualifications.How soon can you start managing my property?
We can begin managing your property as soon as the management agreement is signed and the property is ready for marketing or leasing.What type of properties do you manage?
We manage a variety of properties, including single-family homes, condos, multi-family units, and select commercial spaces.What type of reports do I get and how often?
Owners receive detailed monthly financial statements outlining rent collection, maintenance expenses, and other activity. Additional reports can be provided upon request.Who holds the tenant security deposit?
Tenant security deposits are held in a dedicated trust account, in accordance with local and state regulations, until they are returned or applied at move-out.

